- 1, We will send this product in 2 days.
- 2, Free shipping & Fast.
- 3, More than £100 discount of 10%.
- 4, More than £200 discount of 15%.
- 5, More than £300 discount of 25%.
Track Your Order
All items are dispatched within 1-2 business day of placing your order, subject to payment verification. Upon shipment, you will receive a shipment confirmation e-mail with the carrier and order tracking information.There are two ways to track your order.
- Log in to drloacupuncture and go to your Order History. Then click on the "Track Your Package" link.
- The shipping confirmation email you received contains your FedEx tracking number. Click the link in the email or enter your tracking number here to track the status of your shipment.
Please note that orders shipped in multiple packages will have multiple tracking numbers—just check each shipping confirmation email you receive to find them!
- Returns must be postmarked within 60 days from the date your order shipped for full-price merchandise, or 14 days for sale merchandise. If you make your return after the specified time period, you will be credited the item's current selling price.
- Any returns received after 90 days will be returned to sender.
- All apparel must be returned unworn, unaltered and with all original tags attached.
- Some exceptions apply to our standard return policy: shoes must be returned unmarked and in the original shoe box, swimwear must be returned with the original sanitary lining and packaging intact, and fragrance products must be unopened and in their original packaging.
- All shipping and handling charges are non-refundable. We are unable to accept COD.
- Returns will be processed back to your original form of payment. Please allow us approximately 14 business days to process returns; we will send you a confirmation email when your return is complete. Please note that depending on your credit card company, it may take 1 billing cycle after your credit is applied for it to post to your account.
If you receive merchandise that is damaged or incorrect (wrong style, size, or color), please contact Customer Service within 14 days of receipt. A full refund will be issued, along with complimentary return shipping, once the damaged merchandise is returned. Please note that boutiques are unable to refund return shipping to the original payment method for a damaged online order.